Zebra Technologies: TC8000 All-Touch Terminal Emulation

Zebra Technologies: TC8000 All-Touch Terminal Emulation


Hmm what’s on the board for today? All-touch terminal emulation, what do we know? There are all these warehouses where
workers scan and pick. They are using our key-based terminals with terminal emulation software from the 80’s, and what do the customers say? The interface is old-fashioned. Training is time-consuming and expensive. Productivity improvement has flat-lined. There’s a steep learning curve. No visual hierarchy, and holy cow the industry is ripe for a significant gain in productivity and
error reduction. Well, then, what can we do about this? We need to increase productivity, and decrease errors. Here’s a thought, all modernize that
green screen for starters, and put in big buttons that you see on most modern user interfaces. That should reduce errors, and help with the productivity. Ok, I like that, now what else can I do? Make it contextual to what users are doing. That’s cool, it’ll reduce clicks even further. And since it’s now all touch entry it’ll work on devices without keyboards. Hmm, that’ll save lots of time when scanning. Sweet! How would this look if it were running? Nice! That’s a much clearer interface. Right, I’m going to compare the two. If a
worker wants to pick an item in the old version, it would have taken several clicks with their eyes moving all over the place. Now, it’s just one simple tap. Gonna have to run some human factors testing, but this looks like it’s gonna make a big impact on the warehouse productivity. And man, I can see those savings piling up. With each worker moving more boxes out the door, while limiting errors, it really adds up. Now, how can we get this to really work? People have tried this before, and never
really works that well. The customer interface takes ages to create, never looks that great, and normally need a middleware server. We can’t do that. Customers aren’t gonna like that. I don’t wanna touch the client’s infrastructure. We’ll make it happen right on the device. You know what, this could scale across
all our devices, keypads or not. This redesign means increased accuracy and productivity, with reduced errors, improved efficiency, and reduced training times. Sounds awesome. Can we do it? We’re already working on it. It’s called All-Touch Terminal Emulation.

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